Service Update

December 23, 2022

Updated: December 23, 2022

Drop-in Hours: Epilepsy Ottawa Drop-in Hours return on Mondays and Wednesdays 10am-4pm starting on Monday, January 9th. If you’re in the neighbourhood and want to pick up some information, book an appointment, or talk to staff about a pressing issue, come by our office in Room 207 at the Bronson Centre (211 Bronson Ave.) If you want to have a longer appointment, it’s always better to book in advance to ensure staff availability.

One-on-one meetings: In the New Year, staff will be available for meetings online OR in person at the Bronson Centre. Make arrangements with staff for an in-person meeting while booking your appointment.

Groups Meetings: Our meetings will shift to a hybrid schedule in 2023. All group meetings will stay online throughout the winter months. Once the city thaws in spring, the Parent Support Group, Adult Social Group, and Helping Hands for kids and teens will have some in-person meetings at the Bronson Centre. The Adult Support Group will remain online year-round.

Health Protocols:

  • If you have any symptoms of cold, flu, Covid-19, RSV, or other illness, please do not attend any meeting in person. Those with symptoms who attend will be told to leave. If you have symptoms and are unable to attend a meeting or activity in person, please let us know as soon as you can.
  • If staff has any symptoms of cold, flu, Covid-19, RSV, or other illness when you have an in-person meeting booked, they will will be in touch with you to either shift the meeting to video conference or reschedule it.
  • If Ottawa Public Health recommends wearing masks indoors, all participants at our in-person meetings will be required to wear masks.

Snow Days: If school buses are cancelled for a snow day (or other bad-weather), staff will not hold drop-in hours or in-person meetings that day. If you have a meeting scheduled, they will be in touch about switching it to video-conference or rescheduling it.

Getting to the Epilepsy Ottawa office: Epilepsy Ottawa is in Room 207 at the Bronson Centre (211 Bronson Ave.) just north of Somerset.

  • If you are driving here, there is 2-hour street parking on side streets around the building. The parking lot in the rear of the building cost $7/day paid at the reception desk in the Bronson Centre lobby.
  • If you’re taking the bus to our office, there are nearby stops for the 10 and 11 bus routes.